Google IT Support Professional Certificate
Online, self-paced — learn on your schedule
6 courses (100–120 hours total)
$495
Start learning today
Launch your tech career in months
Fast-track your path into a high-demand IT career—100% online, no prior experience needed. Whether you are breaking into technology for the first time or leveling up your professional qualifications, the Google IT Support Professional Certificate through The Ohio State University delivers job-ready training designed to fit your schedule.
- $70,000 median salary for IT support jobs with 0 to 5 years of experience
- 287,000+ open jobs in the field of IT support
Six online courses
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Technical Support Fundamentals
Discover foundational information technology concepts by exploring core principles in hardware, software, networking, troubleshooting and customer service.
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The Bits and Bytes of Computer Networking
Master the fundamentals of modern networking, from core protocols and cloud infrastructure to practical management and network troubleshooting.
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Operating Systems and You: Becoming a Power User
Gain hands-on expertise with operating system components while mastering critical tasks like hardware configuration, software deployment and user administration.
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System Administration and IT Infrastructure Services
Scale your skills from single devices to enterprise infrastructure by learning to configure servers, manage cloud resources and execute disaster-recovery plans.
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IT Security
Protect organizational assets by mastering core cybersecurity principles, threat mitigation, data encryption and multi-layered defense architecture.
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Accelerate Your Job Search with AI
Accelerate your career trajectory by building tailored resumes, organizing job searches and practicing interview techniques using AI tools like Gemini.
Earn a professional certificate
Earn your Google IT Support Professional Certificate from The Ohio State University, plus track your progress with individual course awards. You'll emerge from the program with the in-demand IT support skills that employers value.
What is IT support?
Information technology support is one of the nation’s fastest-growing fields. When systems fail or hardware breaks down, IT support professionals step in as essential problem-solvers to keep organizations running smoothly. In addition to high demand, the field offers strong earning potential, with a median annual salary of $53,470.
Get job search help
Upon completing the certificate program, you can choose to share your credentials directly with leading employers, including Bank of America, Cognizant, GE Digital, Google, Hulu, Infosys, MCPc, PNC Bank, RICOH USA, Sprint, TEKsystems, UPMC and Walmart.
