The Ohio State University is offering a new suite of AI-focused courses designed to help small business owners use artificial intelligence to grow their operations, boost efficiency, and compete more effectively. These courses, part of the university’s broader AI Fluency Initiative, are tailored for learners at all experience levels—from those new to AI to more experienced users.
Participants can choose courses such as Intro to Generative AI, AI for Customer Success, and AI for Marketing, which teach practical strategies for applying AI tools in real business settings. According to industry data, a growing number of small businesses are using AI to support marketing, sales, and customer engagement.
Jessica Phillips, senior director of Professional and Continuing Education, emphasizes that these offerings help entrepreneurs with limited technical backgrounds make meaningful use of AI technologies to streamline workflows and enhance competitiveness.